Hey, great to hear from you! We're more than happy to help explain things. We always strive to deliver the best possible products and we apologize for falling short of your expectations this time. Making clothes is a complex process and sometimes, despite our best efforts, things can go wrong in production. Your feedback is greatly appreciated as it helps us identify and resolve issues more effectively in the future. We just wanted to let you know that we offer a 60-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member.